When I first went to Disneyland Paris more than ten years ago, I thought I had woken up in a fairytale. A few years later, when I visited Disney World Orlando, I once again felt like I was being transferred into the land of magic. I recently visited Orlando twice more as an adult (more or less), and I still felt completely entranced by the place. Disney World truly is an enchanted factory for happiness. I wish more cities could learn from the amusement park’s practices and implement them to make our living environment a little bit more pleasant.
What makes Disney World so magically perfect is the attention to detail. Every lamp post has a tiny little ornament, every bench leg has some sort of embellishment, every fence or grating has a little twirl or swirl that makes it look intricate and beautiful. Buildings under reconstruction are covered with panes that display what the façade will look like and pipes or technical equipment are hidden under beautiful covers that resemble bushes or rocks. Such details can make the most mundane or unattractive objects look delightful to the eye.
I remember from ten years ago my mother’s astonishment at the perfect Disney pavement. There is not a single pothole, not a single chipped paving-stone in any of the kilometric alleys. The drainage system is constructed perfectly, so rain water seemingly washes away without forming puddles by the sidewalk. In Sofia, they pave and repave the streets every single summer, but they just don’t do it properly, so cobblestones get pulled out or asphalt cracks up and forms potholes. In Disney you do something once, but you do it at the highest quality and then maintain it.
What impressed me even more that some of the attractions is the order put into action in the park. Hundreds of people wait in queues at any single moment, but there is never pushing or cutting in line or any tension. Unobtrusive enclosures form very long and narrow lines that meander in front of the attraction’s entrance, so people slowly move forward in a row of one or two. A clock shows you the estimated time of waiting, which again tells you what to expect and alleviates any negative emotions associated with the wait. Moreover, waiting in these lines is enjoyable because there is music and themed sculptures or interactive screens around you. There is also a system for avoiding the wait – get a “fastpass” now from a machine by the entrance and come back in a few hours at the indicated time, and you will get through the fast lane. I hate to remember how I have to wait for hours when I need to get some administrative job done in Bulgaria in a line that is more like a crowd of aggravated people trying to cut in front of you to reach the single window/desk/counter where the bored bureaucrat sits.
The service in Disney, naturally, is impeccable. My friends and I were wondering how is it possible for someone to smile so much. Surely, the dancers, performers, waiters, attractions assistants, actors dresses up as characters, and tour guides, cannot possibly be always in a good mood, but they know that the visitors want to see only happiness during their vacation, so they make sure they play their part accordingly. I was also wondering, do the actors who wear big fluffy costumes with masks smile during photos? My answer is, I am sure they do! Because although the actors are just doing their job at that moment, the joyous smiles on the faces of the kids (and the grown-up kids) surely evoke reciprocal feelings in the actors.
And speaking of kids and families, it is funny how much Disney caters to parents in addition to children. With all the crying babies, whimpering toddlers, and sniveling teenagers, a vacation at Disney could soon turn into a nightmare for the parents! So there are huge parking spaces for strollers inside the park for parents’ convenience, a special menu for “little princesses and princes” consisting of macaroni & cheese, peanut butter & jelly, and chicken nuggets (apparently these are American children’s favorite foods?!) at every restaurant, and even a lot of “cooling stations” where you can enjoy tiny water droplets being sprayed on you when the Florida heat becomes unbearable.
Finally, Disney’s fireworks are more magnificent than my capital’s on our national holiday! Disney World has mesmerizing fireworks shows in two of its parks (Epcot and Magic Kingdom) every single night all year round. This makes it the second largest purchaser of explosives in the United States. Unquestionably, Disney knows how to make magic come to life!
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